Outsourcing Facility

17th Aug, 2021 | Branch News 17th August 2021

In this article:
The Business has listened to your feedback and we are thrilled to share that we are working on 'YBR Broker Services' in cooperation with Bula Outsourcing.

In line with Sean’s communication last week, we are thrilled to inform you that we are working towards rolling out YBR Broker Services in cooperation with Bula Outsourcing. The objective behind this rollout is to provide you with lending administration support to allow you to focus on client engagement and new business opportunities.

Here are some details on the rollout:

  • We are currently running a pilot which commenced on Aug 1, 2021, and will conclude in the coming weeks.
  • Feedback from the pilot group has been extremely positive so far.
  • The assistant will be customised to your business and will become integral to the way you operate moving forward.
  • A full-time assistant is cost-effective if you are writing at least 8 -10 deals a month.
  • For those that don’t want a full-time assistant, you can take the transaction model where you pay by the loan.
  • The ‘Virtual Assistant’ team is:
    • Located in Fiji
    • Is 2 hours ahead of Australia (but operates 7:00 am to 7:00 pm AEST)
    • All assistants are well educated with excellent communication skills.
  • Rates (excluding GST)
    • $2,500pm for a full-time resource
    • $270 per loan

Hence, we circulated a survey last week to get an in-depth understanding of the level of support required. We request you to please set aside one minute of your time to complete this quick survey at your earliest.

Reach out to your BDM for any queries or questions.